Help desk can assist with viruses
Tia Tappan
Issue date: 2/2/06 Section: News
- Page 1 of 1
There have been several warnings of computer viruses floating around campus. The newest of these viruses is one that poses as an instant message from AOL, which sends a link to click on that will infect computers, if the link is selected.
Prior to the beginning of spring classes, Chuck Cantrell sent out a mass e-mail to all students, suggesting that they delete this message should they run across it. However, many students said they had not heard anything about this virus.
"I haven't heard anything about an AOL virus," LaTasha Stonum, a sophomore from Memphis, said.
Ryan DiGiorgi, a senior from Pittsburgh, said, "I delete all of his messages, so I wouldn't know."
Some students are frustrated with the idea of a seemingly harmless link or e-mail turning out to be a virus that infects their hard drives.
"It sucks," Brittany Roberts, a Chattanooga sophomore, said. "It's confusing because you don't really know if it's a virus."
Currently, the university has two anti-virus programs available for students to install. One is AVG, and the other is Norton Anti-virus, which is the one that all students must have in order to log onto UTC's network.
In case a computer does become infected, there are student workers in the computer lab of the UC who are trained to perform disinfects, which clear the hard drive of any viruses.
"Students [who are experiencing problems with their computers] would have to make an appointment with the help desk by dialing [425-]4000," DiGiorgi, who also works in the computer lab, said. He also said that there is a tool available to fix computers that may become infected with the AIM virus.
The computer lab also hosts workshops for students wanting to learn more about their computers and proper maintenance. These workshops are usually held on Saturday mornings at 8 a.m. For more information, contact the help desk.
Prior to the beginning of spring classes, Chuck Cantrell sent out a mass e-mail to all students, suggesting that they delete this message should they run across it. However, many students said they had not heard anything about this virus.
"I haven't heard anything about an AOL virus," LaTasha Stonum, a sophomore from Memphis, said.
Ryan DiGiorgi, a senior from Pittsburgh, said, "I delete all of his messages, so I wouldn't know."
Some students are frustrated with the idea of a seemingly harmless link or e-mail turning out to be a virus that infects their hard drives.
"It sucks," Brittany Roberts, a Chattanooga sophomore, said. "It's confusing because you don't really know if it's a virus."
Currently, the university has two anti-virus programs available for students to install. One is AVG, and the other is Norton Anti-virus, which is the one that all students must have in order to log onto UTC's network.
In case a computer does become infected, there are student workers in the computer lab of the UC who are trained to perform disinfects, which clear the hard drive of any viruses.
"Students [who are experiencing problems with their computers] would have to make an appointment with the help desk by dialing [425-]4000," DiGiorgi, who also works in the computer lab, said. He also said that there is a tool available to fix computers that may become infected with the AIM virus.
The computer lab also hosts workshops for students wanting to learn more about their computers and proper maintenance. These workshops are usually held on Saturday mornings at 8 a.m. For more information, contact the help desk.
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